Health Systems Specialist (Connected Care Business Operations Manager)
The incumbent is considered an expert in a full range of administrative requirements that include, but are not limited to, designing and coordinating processes and systems to monitor Connected Care administrative operations. Independently handles issues related to the assessment of administrative and clinic daily and future operations (e.g., data tools used, efficiency and productivity assessments, data integrity, business analysis of data generated). Ensures reports are sent and/or directly responds to VISN 10 inquiries on behalf of the medical center in matters related to access to wait times, clinic operating efficiency and productivity, demand forecasts, and business case analysis. The incumbent works in tandem with clinic practice management. This position is location is the Chillicothe, VAMC and does include travel as required. Duties will include, but not be limited to, the following:
The incumbent plans and conducts studies, leads special projects, prepares program and organizational strategies for identifying opportunities to improve access and efficiency related Connected Care programs Develops and maintains an adequate Connected Care-specific communication and coordination plans for all internal providers and clinical staff. The incumbent studies and analyzes program specific-data; compiles final reports of evaluation efforts, notes discrepancies, and plans initiatives for effecting actions and/or reaching established goals Develops written communication for the Connected Care Chief, to include but not limited to, correspondence, actions, program evaluations such as access and efficiency assessments, position/option papers, policy statements and reports that are provided to multiple stakeholders to include internal and external customers such as employees, VISN and VACO representatives, Congressional delegates, and Veteran Service Organizations (VSOs). Work Schedule:
Monday through Friday 7:
30 a.m. to 4:
00 p.m Telework:
Not at this time Virtual:
This is not a virtual position. Position Description/PD#:
Health Systems Specialist (Connected Care Business Operations Manager)/PD91070-0 Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/12/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement You will be rated on the following Competencies for this position:
CommunicationsComputer SkillsStrategic Thinking Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work may involved some degree of physical effort in testing and operating equipment. The incumbent may be subjected to stressful situations, as video teleconferencing and telemedicine systems can require immediate responses to unpredictable problems. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
The incumbent plans and conducts studies, leads special projects, prepares program and organizational strategies for identifying opportunities to improve access and efficiency related Connected Care programs Develops and maintains an adequate Connected Care-specific communication and coordination plans for all internal providers and clinical staff. The incumbent studies and analyzes program specific-data; compiles final reports of evaluation efforts, notes discrepancies, and plans initiatives for effecting actions and/or reaching established goals Develops written communication for the Connected Care Chief, to include but not limited to, correspondence, actions, program evaluations such as access and efficiency assessments, position/option papers, policy statements and reports that are provided to multiple stakeholders to include internal and external customers such as employees, VISN and VACO representatives, Congressional delegates, and Veteran Service Organizations (VSOs). Work Schedule:
Monday through Friday 7:
30 a.m. to 4:
00 p.m Telework:
Not at this time Virtual:
This is not a virtual position. Position Description/PD#:
Health Systems Specialist (Connected Care Business Operations Manager)/PD91070-0 Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/12/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement You will be rated on the following Competencies for this position:
CommunicationsComputer SkillsStrategic Thinking Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work may involved some degree of physical effort in testing and operating equipment. The incumbent may be subjected to stressful situations, as video teleconferencing and telemedicine systems can require immediate responses to unpredictable problems. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0671 Health System Specialist - Salary Range:
$79,414 to $103,242 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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